Privacy Policy

Last Updated: March 2026

Paris Unscripted ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (parisunscripted.com) and book our tours.

1. WHO WE ARE

Company Name: Paris Unscripted
Contact Email: contact@parisunscripted.com
Company registration number: 888 165 784 00024

For any questions about this Privacy Policy or how we handle your data, please contact us at contact@parisunscripted.com.

2. WHAT INFORMATION WE COLLECT

We collect and process the following types of personal information:

2.1 Information You Provide to Us

When you book a tour or contact us, we collect:

• Contact Information: Name, email address, phone number
• Booking Details: Tour selection, date, number of guests, special requests
• Payment Information: Processed securely by our payment provider (we do not store credit card details)
• Dietary & Health Information: Allergies, dietary restrictions, mobility concerns (if provided)
• Communication Records: Emails, messages, or phone calls with our team

2.2 Information Collected Automatically

When you visit our website, we may collect:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages viewed, time spent on site, referral source
• Cookies: See Section 8 for details on cookies

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

3.1 To Provide Our Services

• Process and confirm your tour bookings
• Communicate tour details, meeting points, and updates
• Provide customer support and respond to inquiries
• Coordinate with tour guides and partner venues

3.2 To Improve Our Services

• Analyze website usage to improve user experience
• Gather feedback to enhance our tours
• Develop new tour offerings based on customer preferences

3.3 Marketing & Communications

• Send booking confirmations and tour reminders
• Send promotional emails about new tours and special offers (only if you opt-in)
• Request reviews and testimonials (optional)

You can opt-out of marketing emails at any time by clicking "unsubscribe" in any email or contacting us at contact@parisunscripted.com.

3.4 Legal Obligations

• Comply with French tax and accounting requirements
• Respond to legal requests or prevent fraud
• Enforce our Terms & Conditions

4. LEGAL BASIS FOR PROCESSING (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our booking agreement with you (Art. 6(1)(b) GDPR)
• Legitimate Interests: To improve our services, prevent fraud, and operate our business (Art. 6(1)(f) GDPR)
• Legal Obligation: To comply with tax, accounting, and legal requirements (Art. 6(1)(c) GDPR)
• Consent: For marketing communications and cookies (Art. 6(1)(a) GDPR) — you can withdraw consent at any time

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We only share your data with trusted third parties as described below:

5.1 Service Providers

We share your information with third-party service providers who help us operate our business:

• Payment Processors: To process payments securely (e.g., Stripe, PayPal)
• Booking Platforms: Bokun, Viator, GetYourGuide (if you book through these platforms)
• Email Service Providers: To send booking confirmations and updates (e.g., Google Workspace, Mailchimp)
• Tour Partners: Restaurants and venues included in our tours (we share only necessary details like group size, dietary restrictions)

All third-party providers are contractually required to protect your data and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our legal rights.

5.3 Business Transfers

If Paris Unscripted is sold, merged, or acquired, your personal data may be transferred to the new owner. You will be notified of any such change.

6. HOW WE PROTECT YOUR INFORMATION

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: Secure HTTPS connection on our website
• Access Controls: Limited access to personal data (only authorized staff)
• Secure Payment Processing: Payment details handled by PCI-compliant payment processors
• Regular Backups: To prevent data loss

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information only as long as necessary:

• Booking Data: 10 years (French accounting and tax law requirement)
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: Anonymized after 26 months (Google Analytics default)

You can request deletion of your data at any time (see Section 9).

8. COOKIES & TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function (e.g., shopping cart, security)
• Analytics Cookies: Help us understand website traffic and user behavior (e.g., Google Analytics)
• Marketing Cookies: Track conversions from ads (if applicable)

8.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

To opt-out of Google Analytics: Google Analytics Opt-Out

9. YOUR RIGHTS UNDER GDPR

As a data subject in the EU, you have the following rights:

9.1 Right to Access

Request a copy of the personal data we hold about you.

9.2 Right to Rectification

Request correction of inaccurate or incomplete data.

9.3 Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data (subject to legal retention requirements).

9.4 Right to Restrict Processing

Request that we limit how we use your data in certain circumstances.

9.5 Right to Data Portability

Request a copy of your data in a portable format (e.g., CSV, PDF).

9.6 Right to Object

Object to processing based on legitimate interests or for marketing purposes.

9.7 Right to Withdraw Consent

Withdraw consent for marketing emails or cookies at any time.

9.8 Right to Lodge a Complaint

File a complaint with the French data protection authority (CNIL):
Website: cnil.fr
Phone: +33 1 53 73 22 22

To exercise any of these rights, contact us at contact@parisunscripted.com.
We will respond within one month as required by GDPR.

10. INTERNATIONAL DATA TRANSFERS

Your data is primarily processed and stored within the European Union (EU). If we transfer data outside the EU (e.g., to non-EU service providers), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy Decisions by the European Commission (e.g., for transfers to countries with equivalent data protection)

11. CHILDREN'S PRIVACY

Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected data from a child, please contact us immediately at contact@parisunscripted.com.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if the changes are significant (for existing customers)

We encourage you to review this Privacy Policy periodically.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., partner venues, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

14. COPYRIGHT POLICY

Photo Credits: You can find on the website a mixture of our own photos, which Paris Unscripted owns the only rights to, and Photos byvarious artists on Unsplash.

15. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Paris Unscripted
Email: contact@parisunscripted.com
Website: parisunscripted.com  Phone : +33 7 59 60 55 64

For GDPR-related requests (access, deletion, etc.):
Email: contact@parisunscripted.com with "GDPR Request" in the subject line.

Data Protection Authority (France):
Commission Nationale de l'Informatique et des Libertés (CNIL)
Website: cnil.fr
Phone: +33 1 53 73 22 22

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.